Returns & Refunds Policy

At Kai’s Trend Deals, we want you to have a clear and convenient shopping experience. This policy explains how to contact us about returns, damaged products, incorrect items, and refunds.

1. Contact Us Before Returning an Item

Please contact us before sending any product back. Because some orders are fulfilled directly by third-party suppliers, the return address and authorization process may vary by item.

Unauthorized returns may not reach the appropriate fulfillment location.

2. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or different from what you ordered, contact us as soon as reasonably possible.

Please include:

• Your order number.

• A description of the issue.

• Clear photographs of the item and packaging, where relevant.

We will review your request and explain the available resolution, which may include a replacement, return, or refund as appropriate.

3. Change of Mind and Size Issues

If you wish to return an item because you changed your mind or selected the wrong size, contact us to confirm whether the item is eligible under the applicable return conditions.

Eligibility, return shipping costs, and any applicable conditions will depend on the product, supplier arrangements, and applicable consumer law.

4. Return Conditions

Where a return is permitted, we may ask that the item be returned in its original condition, with relevant tags, accessories, and packaging where reasonably required.

Some product types may have specific return conditions. Any exclusions must be disclosed in accordance with applicable law.

5. Refund Processing

Once a return or refund request has been reviewed and approved, refunds will generally be issued to the original payment method where possible.

The time it takes for the refund to appear may depend on the payment provider or financial institution.

6. Exchanges and Replacements

Exchanges or replacements depend on stock availability and supplier fulfillment arrangements. If the original product is unavailable, we will contact you about the available options.

7. Order Cancellations

If you need to cancel an order, contact us as soon as possible. Cancellation may not be possible once the order has been processed by the supplier or shipped.

Any eligible refund will be handled in accordance with applicable law and our refund procedures.

8. Statutory Consumer Rights

This policy does not remove or restrict any mandatory consumer rights that apply under the laws of your jurisdiction.

9. Contact Us

For return or refund requests, contact:

Kai’s Trend Deals
Email: maricarlumabas@hotmail.com

Please include your order number and a brief explanation of your request.

Before publication: Confirm the supplier’s return window, eligible products, return address, return shipping costs, and refund process. Add the actual return timeframe and any lawful exclusions once verified.